Slashdot
Apple Store Employees Arent Allowed To Say Crash, Bug, or Problem – Long-time Slashdot reader mspohr shares a Guardian article which argues that Apple Store employees are underpaid, overhyped and characters in a well-managed fiction story who use emotional guile to sell products: When customers run into trouble with their products, geniuses are encouraged to sympathize, but only by apologizing that customers …