Rich Ord / Top News – WebProNews
Starbucks Dramatically Increased Used of AI-Powered Customer Insights to Drive Growth, Says CEO – Starbucks has dramatically increased the use of AI-powered customer insights to drive growth, says Starbucks CEO Kevin Johnson. During the most recent holiday season, Starbucks made data-driven decisions on a variety of items from the type of holiday cups they were offering to how they promoted gift cards, all designed …
